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Customer Testimonials

These are real, unedited customer comments we have received during the past 12 years of selling prints, posters and framing online.

Rosie the Riveter

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Dear folks at PictureStore, The poster I ordered yesterday was on my doorstep this morning. How fantastic! The poster is exactly as described on your site and is excellent quality. Well done PictureStore.
Please feel free to use this email on your testimonial page.
Thanks, Jess Nelson
NSW
(February 2014)
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We have just hung the block mount you did for us last week. It looks fantastic and we are very impressed both with the process and the exceptional customer service.
Regards, Leanne
(January 2014)
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Very, very pleased with my picture ‘Dusk’, by Alphonse Mucha. I’m very happy with the quality of the finished picture and the speedy delivery. The colours and the style will look beautiful in my newly decorated bedroom.
I’d also like to add that when I phoned with a query, I was dealt with in a very friendly, polite manner with the invitation to call again if I felt I needed to.
Angela Smith
South Australia
(April 2013)
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Thank you so much for the very prompt and safe delivery of my first order. After being told by numerous Print Shops that the Picasso I was after was not available, I was excited but doubtful when I found it on your site. It is perfect - thanks so much. I will definately be using your services again.
Doris
Northcote, Victoria
(January 2013)
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Hi, Our family received their gift and loved it.. Thank you for the excellent service and fine product.
Kind Regards, Corinne Chalmers
Canada
(January 2013)
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Over the moon with the quality of the framed posters of Van Gogh. Thank you Picturestore for the quick delivery. The packaging was great too.
Yvonne Fitzgerald
Western Australia
(November 2012)
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Just received my second order in excellent packaging, as was the first! I will certainly be recommending your site, the selection is great!
Cheryl McMahon
Victoria
(October 2012)
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Thanks Rachelle! Great service, both posters absolutely wonderful & just what we wanted! Also appreciated the 10% gift voucher enclosed.
Many thanks, Barbara
NSW
(July 2012)
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Hi Richard,
I have just collected the replacement prints and am so over the moon with them. They are in prefect condition and I have now organised for framing. Thank you so much for offering the replacement prints. I am so glad that I didn't try and frame the damaged ones. So I shall highly recommend your business to anyone who I talk to about prints and in the future I shall use your store.
My heartfelt gratitude to you!
Regards, K. Clark
QLD
(July 2012)
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Thankyou for the Poster. Received yesterday, Bought for my Granddaughters Birthday. Very quick and efficient service. Thanks once again.
Regards, Valerie Cavallaro
NSW
(July 2012)
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Vey helpful and happy to answer all questions, in a very fast mannor! would recomend to everybody! Thank you so much Picture Store!!!
Taryn Griffiths
Victoria
(June 2012)
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Thanks so much Richard, really appreciate the friendly service and great communication. Will definitely be recommending you to friends and family.
Thanks again, Jason
St Ives, NSW
(June 2012)
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I got home on Friday afternoon to find a tube in pristine condition waiting by the front door for me. Opened it and unrolled the butcher paper to find the Van Gogh print I've been wanting for a very long time. Richard, many thanks for your excellent customer service, much appreciated. I certainly wouldn't have a problem recommending PictureStore to other people for its variety of prints/posters and customer service.
Kind Regards, Katrina.
ACT
(May 2012)
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I have just received my picture and frame I ordered and would like to say "Thank you, I love it".
Kind Regards, Angela Koutsiaras
Victoria
(May 2012)
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Rachelle received the prints today, sensational more than I could have hoped for, looking forward to my next delivery. Be rest assured if I find anymore bare spots in my new home I’ll be coming back for more.
Cheers Lindsay.
Victoria
(April 2012)
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Hi Richard, Thank you very much for your prompt service. My client thought they looked "fabulous". I am sure we will need more in the future.
Best regards
Stuart Adamson, Interior Design and Decoration
(April 2012)
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I received my order thank you, as promised before my daughter's birthday and am just writing to express my thanks for your professional and friendly handling of my order and subsequent delivery (Richard was particularly helpful). My daughter was delighted with the print.
I will certainly consider ordering from you again.
Kind regards
Dawn Hayward
(April 2012)
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Hi, Many thanks I received delivery at 8.00 am today. The product more than lived up to my expectations and such speedy delivery I will certainly reccommend to others.
Many thanks, Ian McMahon
NSW
(March 2012)
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I would like to say a huge thank you for your service. I got my poster today and was so impressed with it and how fast it came. I will be ordering more from you. Thank you again.
Kind regards, Lee Smith
NSW
(Februrary 2012)
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I was more than happy with the service from your Company regarding the purchase of a poster. I received the poster the next day, I certainly will have no hesitation in using the Company again.
Thanks, Pam Ladlow
NSW
(December 2011)
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I just wanted to say thank you for the prompt and safe delivery of the print I ordered. It is exactly what I was after and your site has been very easy to use.
Thank you,
Jackie Willard
NSW
(December 2011)
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Just to confirm that my order has arrived in excellent order. Thank you for your prompt and efficient service.
Regards,
Jim Hubble
New Zealand
(December 2011)
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Hi there, Got the picture today. That was fast! Thanks for sending it so quicklly, Dad's going to love it.
Laurence
ACT
(December 2011)
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Thank you very much for your prompt and efficient service. The poster has arrived safe and sound, and much appreciated. We will recommend your website with its wonderful variety to all.
Regards,
Janet Martin
South Australia
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The previous poster I purchased was beautiful. Delivered quickly and in perfect order, that is why I am ordering another two prints.
Thank you for your wonderful service.
Christine Morgan
New Zealand
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Hi, I just wanted to let you know that I got my prints and loved them! Thank you so much for your speedy delivery and top quality products!
Kind regards,
Cerise Burgess
NSW
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Hi Staff at PictureStore,
I received my Monet and Son last week and am so very pleased with it. I must congratulate you on your prompt and efficient service. I am usually hesitant to buy products on-line but I would recommend your site to everyone.
Del Wilkes
WA
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Just wanted to let you know that the print arrived safely and on time. Please thank all the staff who were involved in creating it and getting to me to present to my boss last night. He was thrilled with it and just loves it! Thanks for all your help you've been wonderful.
Kind Regards,
Jacqui McKenzie
Victoria
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I have just recieved your delivery and wish to thank you very much for the quality of the product, your proffessionalism, integrity of the payment system and the condition of the packing in which it was delivered. I will keep you as a no 1 place to order future products and recomend your service to friends whom may be feeling a little constricted in our local area. Thank You.
Regards Diane
Queensland
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The Gods were with me and Canada Post managed to track down my package before it left Canada for the journey back to Australia, so I finally have prints in hand. They are incredible and will go perfectly with my other print by the same artist that I bought when I visited Australia 8 years ago. I have to say your e-mail to me was incredible, I was so impressed that you were willing to resend at no charge. That goes above and beyond as it was not your fault at all. Thank you again for your help and great customer service. I will definitely order from your store again, as the service was excellent.
Karin Savage
Canada
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Hi Richard, Thank you for that, really enjoy dealing with a Company that's true to their word. Will use the credit and more I'm sure, but won't order straight away, will wait a while until some have sold, so that I can re-order what we need. I'll make sure it's before 31st August though, thank you again.
Cheers, Barbara
AKASHIC BOOKSHOP
Tasmania
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Hi Picturestore my comment is that you guys never let me down on your service or products and I thank you. PS love your site always tempting I'm running out of walls.
Esther Georg
NSW
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Thankyou very much, finally i have found somewhere with exceptional customer service, We ordered our prints on Thursday and i was worried about getting them in time for Christmas, and they where here by the Monday which is fantastic. Thankyou i will keep your website in my favourites and am sure to keep ordering, and im stoked with the shark prints, my partner will love them!
Stephanie
Country WA
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What a terrific website you have. The choice of what you can produce is endless. I ordered two posters with the "works". Framing, top and bottom mat and glass. They promptly arrived in tact due to the careful packaging, and exactly how I envisaged them....Wonderful work
to all. I have decided to feature your work on a BIG wall!!!!! But will need a third piece to fill it. You will have my order for this tomorrow.....
Keep up the good work
Lucy Wiggins
Victoria
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Hi Richard, Just wanted to say a big thank you for my prints. I received the my order this morning like you predicted and I am very happy with them all. I would also like to thank you for the lovely surprise bonus you sent me. It was very kind of you to do that, thank you very much I really appreciate it. Hope you have a great week and once again it was a pleasure doing business with you.
Regards, Freda Sahinidis
Victoria
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Thankyou. Jane was thrilled to receive her picture today. She called me with, "I love it Mum!' So you've obviously done a great job and I will definately be using your service again.
Regards, Lee Ellis
Victoria
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Hi picturestore, Just wanted you to know that l received my order yesterday. Love the quality and impressed with your communication throughout process. You explained that you were hoping for delivery about 8th July so you were spot on. Thankyou for your service and l have put my 10% discount voucher in a safe place for future use.
With Regards, Sandra Astley
Victoria
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I received my first order of prints from you today and absolutely love them (and loved the prompt delivery). I just had to buy some more and have just put in another order! Thank you.
Amy Rock, Queensland
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Good Morning
Thank you very much for your prompt service. I was very surprised to see it arrive when you said it would. Thank you again and I will certainly look at your stock again in the future.
Regards, Trudy Sims
Queensland
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Dear Picturestore, I am impressed! I now have my print, ready to show my eager little students tomorrow! As always, I was a tad slow in getting myself organised but the speedy delivery of the print has enabled me to move on through my planned unit of work. Two days! Well done and thanks again.
Regards
Anne Keene
NSW
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Hi, Just a quick note to let you know I have received the order today and it is perfect. Just what I was looking for. Thank you so much for you help on this order, you were fantastic and very helpful.
Thanks again
Shanagh
Warrandyte, Victoria
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Thank you for your prompt attention. Our eiffle tower arrived beautifully wrapped today!! Thankyou so much we will highly recommend your company. The web site was easy to use and the results were just as promised.
thanx Mary-Anne Paul
NSW
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Dear Richard/staff,
Thank you so much for processing and delivering my order so promptly. The posters are for my son for Christmas so I’m thrilled they are here in time. Merry Christmas!
Regards, Lisa Chugg
NSW
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Hello! I'm happy to say my prints arrived today and I adore them! Searching your site, I found exactly what I've been looking for. Thankyou, I'll be back for more!
Happy Customer.
Amanda McCarthy
Queensland
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Dear "Picturestore",
This is just a quick note to say thank you so very much for my print! It arrived today and it is just beautiful!! Thanks again for your prompt service and I will definitely be buying off you again in the future.
Kind regards,
Marilyn

Hi Richard, Yes, Yes, absolutely include my comments in your customer feedback section. As I said your service is fantasitic (from Down-Under) and I will definitely be using your service again. Thank you.
Marilyn Brown
New Zealand
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I have just received the picture - it is peferct!!!!! A BIG THANK YOU to Richard!!!!! I will definitely use you guys again.
Ingrid
West Bulleen, Victoria
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To the staff at PictureStore
Thank you for the wonderful service you have provided. I am overjoyed with my purchase: it is so beautifully done that it looks as if the artist herself has painted it.
Kind regards
Valentina Dosti
Victoria
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Thankyou very much for the fast shipment and the beautiful canvas I am so happy. Great price for a great item.
Regards Ross
Newport, NSW
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Dear Picturestore, Thank you, my order arrived in perfect condition. It looks great, thanks for your prompt service.
Sue Middleton
NSW
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Hi Richard, Just bringing you up to date after our phone conversation yesterday. The prints arrived this AM & I couldn’t be happier. Great quality product, friendly, professional service & super quick delivery. Top marks, thankyou.
Terri Brander
NSW
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Last two prints received very quickly and am delighted with the service. These now complete the collection for my new home but I will be sure to recommend you to friends etc. and will no doubt order again myself in the future.
Many thanks Yvonne Noack
South Australia
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Thanks so much for the speedy processing! I received the posters today- high quality all over and I am very happy! thanks!
Josy Palmer
Victoria
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Hello Picture Store Staff, I received my poster AU413742 on 3/08/09. I am very happy with it and very pleased with the great service!
Thankyou, Desley Power
Queensland
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Today I received my order, intact and perfectly packaged. Thank you for your quality products. I will be back to your shop!!
Thank you~ Frances Williams
NSW
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Thank you for the beautiful print which arrived 2 days after shipping. My local frame store could not get it in but recommended your online store. Very impressed with your service.
Regards, Sharon Pantling
Victoria
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I received my prints today thank you. They are perfect, so expect more orders from me for my new home.
Thanks again. Claire Wilson :)
Queensland
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Hi, Just wanted to say thank you for delivering my order. Received it two days ago in good time and perfect condition. Thanks for the good service!
Regards Leah Fallon
Western Australia
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Hello Picture Store team
I received my order today (Thursday) in perfect condition after only ordering it on Tuesday afternoon! What a fantastic turnaround time! My thanks to all involved! I've been searching for this particular print for ages when I come across your site - what a variety you have! I was extremely pleased to find you not only had the picture I needed, but so many options of boarders, mounting and framing as well, you make shopping almost too easy! Your communication and level of customer service exceeded my online shopping expectations. This is going to be the best Christmas present ever! Thanks for all your efforts! :)
Cheers Kayla
Blair Athol, NSW
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Dear Richard, No need to apologise, and thank you for processing. Also, many thanks for the voucher I will most definately use it. Just so that you know, my other four prints look absolutely fantastic!! They have finished the rooms off beautifully and everyone who comes to visit comments on them and I have recommended to them all to use Picturestore.
Thanks again & kind regards,
Tammy Scaglione
Western Australia
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Thank you SO MUCH!!!!! The print arrived this morning - I can't believe how quickly you shipped it - I never expected to get it the following day. You have done an amazing job - I now have a gift to give tomorrow (instead of just a promise)!! Please pass on my thanks to your dispatch team.
Ellie
Marleston, South Australia
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We ordered a print and were really happy with the quality, it looks great. We have also ordered vouchers for friends and they have come through very quickly. Thanks very much!
Emily Stewart, ACT
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Good Morning, My parents just received the 'chloe' print I purchased from you last week. They were extremly happy with so I just wanted to say thank you.
Matt Richards, Victoria
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I have been looking for Peter Rabbit posters online for quite a while now with very little luck. It was great to come across your poster site, wtih a big, clear and inexpensive poster, ready for sale and shipment. What a relief! Thank you.
Emma
Fadden, ACT
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Thanks Richard, I just want to let you know the dealings I have had with your staff and company have all been fantastic, and even though I returned my purchase would definitely look at purchasing from your store again and encourage others to do so as well. Thanks for the great service, Catherine
Bentleigh East, Victoria
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Hi there! Just wanted to let you know that using your service was an absolute breeze. I was really impressed with your set-up. I found it easy to use your website, the ordering was simple and I really appreciated that you sent a confirmatory email that you had received my order and then another to say it had been shipped. The poster arrived promptly and in good condition. I was pleased with the overall cost. The poster is currently at the framers and I eagerly await the finished product! I wouldn't hesitate recommending your online store to others. I thought you should know I am a happy customer given I couldn't say thanks in person!
Kind wishes, Bronwyn
Ivanhoe, Victoria
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I've just come into work (still on holidays) and my pictures were here - many thanks. They look great - looking forward to getting them home and putting them up!
Jill
Sutherland, NSW
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Love the last picture we ordered from you - it looks fantastic am very happy with the quality of the print, the laminating and the care in posting the picture thanks heaps. Debra
Sunshine West, Victoria
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Thankyou i just recieved it. That was so fast. It looks great and i can't wait to get it framed like my others. I will be back to shop some more soon :) im a very happy customer.
Cheers Tenielle
Pottsville, NSW
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Thank you for the fabulous poster and the terrific service. I will definitely buy from Picturestore again! warm regards, janeyx
Wonthaggi, Victoria
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Just wanted to let you know that I have received my poster and am very happy with it. As always, it came in excellent packaging. Your customer service is a credit to your business,- as I had deleted my email that had let me know when I would receive my print, I contacted you, (after work hours), and received a reply very quickly. Thankyou once again. Stacey
Ballarat, Victoria
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Wow! This is the first time I've ordered from you and my prints have arrived in just 2 working days. I wasn't sure what the print quality would be like but was delighted to see it is excellent. Even though the outer tube showed the bumping around it received from the postal system, the prints inside were in perfect condition. Thanks for such prompt delivery. I'm off to place my second order with you now. Cheers, Jenny
Clayfield, Queensland
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Loved my latest acquisitions. Arrived promptly and exactly how I imagined they would look. Good quality framing. The site is very
good.
Yes certainly I would be happy to have my comments listed in the Customer Feedback section. Your site is so user friendly I often have my music playing while I peruse the artworks on your site. It has proven to be a very good way of increasing my knowledge of art as well. Keep doing what you are doing. Jane
Mullaloo, Western Australia
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The framed print arrived safely and I am very pleased with both the print and the framing. Thank you. Jan
Byaduk, Victoria
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Dear PictureStore,
I received my ordered print today and I just wanted to let you know that I am a very happy customer. Not only was the packaging fabulous and done with care but the delivery was prompt. Thanks so much, Vanessa
Coburg, Victoria
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I received the Gustav Klimpt print promptly and in very good order- its just what i wanted and expected- thank you- so easy! Therese
Greenwich, NSW
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What a great find this web site is. Highly recommend for quality, price and range. Nicola
Wellington, New Zealand
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Just writting thank you very much for my posters which arrived earlier this week! They look fantastic, I know where to look if I ever need more poster that's for sure. Fantastic service. Thank you once again. Take care, Michelle
Mont Albert North, Victoria
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Hi there, I have received 2 Ken Duncan framed photographs and must say that the quality and speed of delivery was great. A pleasure to deal with and very
happy with product, will buy from again and recommend to anyone. cheers, Jonathan
Yokine, Western Australia
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Thank you :)! I really appreciate your bending over backwards for your customers. I'll be shopping with you again. Daniel
Waikiki, Western Australia
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Really fantastic site, so easy to navigate and extremely impressive selection of postage destinations. I am an American living in Australia and my brother is getting married in August. I struggled to think of an "Aussie" wedding gift that wouldn't be tacky or a dust-collector, and your beautiful site not only gave me the perfect gift(s), but took care of shipping as well! Wonderful! Gayle
North Nowra, NSW
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Thankyou once again for your wonderful service. This is only the second time I have bought from your store but will not be the last. A pleasure to do business with. Stacey
Ballarat, Victoria
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Thanks for the great service. Arrived safely the next day. Sabina
Hornsby, NSW
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Hi, I was really happy with the last print I ordered, "droving into the light" that I had to order another. Thankyou, Paul
Geelong West, Victoria
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Hi, Just wanted to let you know that I received my order this morning - thanks for the prompt & very efficient service. The prints are great and I am very happy with the whole tranaction.
Thanks again & kind regards, Nicole
Rocklea, Queensland
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Thankyou very much. I picked it up from the Post Office yesterday. The quality is excellent. Cheers, John
Elizabeth Bay, NSW
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My poster arrived on Wednesday thank you. It was beautifully packaged and I am delighted with it. It was a please doing business with you and I will certainly recomend you to all my friends. Thank you again.
Mary-Clare
Randwick, NSW.
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Hello my name is Karen from Kipparing QLD. I wanted to say I recieved my poster today of black and white Brooklyn Bridge and i couldnt be happier :) the quality is fantastic and the customer service I recieved to get an update was great!! Great Job everyone :) looking forward to dealing with you again.
Kind Regards, Karen
Kippa-ring, Queensland
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You people are fantastic!! I just wanted to thankyou for getting this print to me so quickly -- much quicker than I expected, a completely trouble-free purchase. It looks beautiful and will make a wonderful wedding gift for my friend. Thankyou for the excellent service!
Regards, Tara
Nunawading, Victoria
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Hi, Just wanted to say a very big thank you to all for locating this poster and getting it to me before Christmas. Believe me I had looked everywhere for this poster and I really do appreciate you getting it so quickly. Thanks again and I hope everyone has a great Christmas and all the best for 2008.
Jennifer
Regency Downs, Queensland
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This is the third time I have had dealings with Picturestore and find that the communication between the company and the client is second to none. Thank you.
Lesley
Sussex Inlet, NSW
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Thankyou for your excellent service, print was packaged well and delivered quickly, I will definetely buy from your company again.
Stacey
Ballarat, Victoria
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Both prints arrived safely and are beautiful. Thank you for such prompt service.
Cheers Jan
Wakerley, Queensland
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Hi Amanda, Believe it or not the pictures have just been delivered. How is that for a coincidence. They are in perfect order and look great on the walls. I am extremely happy with the quality and would certainly recommend your company to other people who have difficulty sourcing good paintings and posters. Thank you very much for your quick response to my query.
Hope to do business with you again.
Kind regards, Shirley
Parkwood, WA
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Thank you for the excellent job you did with my "Absinthe" print I recently ordered. It looks wonderful.
Regards Diana
Rostrevor, South Australia
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An excellent site, a good range of products and very good service. I was pleased with my last purchase from you, even though one of the prints I ordered wasn't available
Anne
Collie, Western Australia
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You do a great job. Both times I've ordered the delivery (to U.S.) was very fast. My second order had a wrong print, but when notified you sent the correct print immediately and I received it in no time. I'll keep coming back to PictureStore when I need pictures of my home land.
Jed
Colorado, USA
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Yes, you can use my comments. Mistakes happen on occasion, what you makes a company great is how they handle it, and PictureStore handled it perfectly.
Jed
Colorado, USA
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Thanks the print looks great and arrived several days earlier than expected on my husbands bday. Thanks again for great service
Claire
Glebe, NSW
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Thank you for great service. My print arrived very quickly, well packaged and in mint condition. I will be back!
Carol
Castletown, Queensland
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The Manager, I want to take this opportunity to congratulate you and your staff on a job well done. I placed my first order with picturestore recently and have been very impressed with your service. Your staff: 1. Thanked me for my order by return email 2. Advised me that the order could only be partially filled at that time, and gave me the option to split my order 3. Did not bill me until the complete order was despatched 4. Packaged the prints in a careful/ professional manner 5. Posted them promptly.
In an age where customer service is generally poor, my experience with picturestore has been first class. I rate the whole experience as 10/10. Keep up the good work.
Yours sincerely, Ken
Cooroy, QLD
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Thank you so much for the pictures you sent. The service you provided was exceptional. I was really impressed.
Ragards, Vicky
Shepparton, Victoria
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Thank you. Can I just say that as a first time customer of your on-line store I have been very impressed with your service, prompt delivery & customer follow-up in relation to any delays that may occur with waiting times with stock on order. People are often quick to lodge complaints when they feel they have been treated poorly but not very quick to acknowledge good service – and that’s not a good thing.
Thanks again, Leanne
Warwick, Queensland
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To whom it may concern,
I would like to thank your company for the prompt and effecient delivery of the print that was ordered. All arrived intact without any problems. Not only do the prints arrive safely and in perfect condition but the feedback and support from your business is terrific as well.
Thanking you.
Helen
Gordonvale, Queensland
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Thankyou for that news. I'm so happy it all worked out and the prints are on their way.... And a BIG thankyou for all your help and regular emails keeping me up to date. Without it I wouldn't know what was going on.
Regards, Leanne
Sunbury, Victoria
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Hi, I just wanted to say how delighted I am with the poster of Sydney ordered from you. Having been trying to hunt down this print for many months without success, I was thrilled to see that you stocked it, and even better, provided a service to mail it to me (arriving very well packaged) halfway around the world to England!
Thanks again, Carol
London, England
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HI, I received my pictures on Monday 14th October - and am very happy with them. Thankyou for such fast delivery and they are in perfect condition. Thanks again -I will definitely be ordering from you again.
Cheers, Berniece
Belmont, NSW
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Just a short note to say thanks. I received my two prints safe and sound and they look great. I appreciate the great service and look forward to dealing with you again in the future.
Regards Charmaine
Currimundi, Queensland
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Richard, The poster arrived in good condition. Thank you for your prompt service. I'll have no hesitation recommending your shop. Thanks again, John
Hobart, Tasmania
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Once again, I want to thank you so much for your assistance and to compliment you on your professionalism, which I admire. It has been a pleasure dealing with you and your Company. If you are not the Owner of the business, I hope that your Manager realises your worth and how professional you are.
Lainie
Hoppers Crossing, Victoria
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Hi, Thank you I have recieved the prints and look forward to recieving the "Toddle on a Tear". Thank you for your excellent service, I will be recommending your website to all of my friends and family. Many thanks in appreciation.
Karen
Kalamunda, WA
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Brilliant service thank you Richard ....... I just received the poster in the mail and am thrilled with it and my little boy will be too. Thanks again and I will certainly be using PictureStore in the future.
Cheers
Gerry
Ashmore, Queensland
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I would just like to say thankyou for the quick delivery of my order. It arrived today and I wasn't expecting it until later in the week or early next week. Thanks again they are wonderful. I look forward to doing business with you again in the future. Keep up the good work.
Regards Emma
Neerim South, Victoria
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Thank you so much as I received 3 of my posters already and now awaiting one more. You have been prompt and delivery was to my instructions which is appreciated. I will be letting people know how easy you have been to deal with and that you have kept me informed throughout.
Kind regards
Carolyn
Greensborough, Victoria
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My beautiful Montague Dawson print has safely arrived. Once again thank you for your excellent service, you are THE BEST!!! It is always a pleasure doing business with you and I can highly recommend you, notedly for your prompt & friendly honest service, great communication and quality product.
Kindest regards
Thelma
West Lakes, South Australia
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Thank you so very much! I am very impressed with your service and thank you for getting this to me promptly. I originally ordered the same poster from [major US poster site] early Feb, and did not ever receive it. It was for an anniversary present in early March, so I am very appreciative of your great service.
Thank you again!
Lyrin
Como West, NSW
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This is a quick email to acknowledge receipt of the replacement Print of Fred William's Queencliff III painting. It has survived the transit and my wife is extremely grateful for your prompt response. I will make sure that I express to my family and friends what a good experience I have had with your services and gladly recommend Picture Store to all. I will be in contact nearer to Christmas as my wife has Fred Williams You Yang's painting in mind!
Gratefully
Phillip
East Melbourne, Victoria
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Thanks so much for your great service, I received my print today, it was exactly what I wanted.
Kristy
Wonthella, WA
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Good news! My poster has turned up!
Thank you so much for your help on this one and the excellent service you provide. I have been really thrilled with your service and as an example I saw the "After the Theatre" picture in a furniture store in an awful frame for $320. I have purchased it from you and will get framed in my choice of frame and only spend $170. How is that for savings!
Sincerely
Joan
Adelaide, South Australia
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I received the poster and am ecstatic! thank you! But I want more... pictures.
I'm certainly happy for you to include my comments on your website- infact, I would say that not only am I ecstatic to have found what I wanted, prints by an artist whose work is hard to come by, but also the process involved, customer service and swifter(then expected) delivery have all been fantastic! Im greatful!
Regards
Olanda
Moonee Ponds, Victoria
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Many thanks, I received it yesterday when I got home from work, it's
fantastic. I will definatly use your company again.
Natalie
Cheshire, UK
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I received the parcel yesterday and it looks great and my partner loves it to bits. It was just what he wanted! Thanks for delivering it safe to us.
Linda
Melbourne, Victoria
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Many thanks for your prompt and efficient service, the print arrived today - I will be happy to reccommend your company to my friends.
Sincerely Irene
Clematis, Victoria
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Thank you for your prompt delivery of the poster which arrived in the mail this morning... very impressed with your service, will buy from you again
Regards & keep up the good work
Yvette
Northcote, Victoria
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Thankyou for the super fast delivery of my print. It looks great.
Regards
Peta
Stanmore, NSW
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Dear Picture Store,
I would like to congratulate you on your promptness and efficiency in delivering my picture. When you informed me that the picture I had ordered was out of stock I thought "Here we go, this will take weeks to arrive". But within a week or so the delivery arrived on my doorstep. I was very pleased. The quality of the print was also outstanding. Thank you very much for your service. I will recommend you to all my friends.
Regards,
Paul
Geelong, Victoria
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I have bought many prints from you, some for myself and some for friends. We all love the high quality of the prints and your excellent service and price. However, it is your friendliness and co-operation which are standouts in this day and age where 'the customer is always right' has long been forgotten. Congratulations!!
Lorraine
Altona,
Victoria
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Just a quick line to say how thrilled I was to receive my Marilyn print. The print was ordered on Thursday and I received it on Friday - that is exceptional service. My daughter will be so thrilled as it is a gift for her 13th birthday. Thank you for all your help - I will definitely order through you again.
Kind regards
Julie
Dungog, NSW
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Posters arrived this morning - super service, thank you!! The posters are for my wife's 40th birthday party (this coming Saturday), which has a 'Hollywood' theme, so getting them here on time was obviously important. I only found your site 2 days ago, and the posters arrived this morning. They'll make a big difference on the day, so needless to say I'm very happy indeed with your service!
Mike
Southport,Queensland

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Thank you for your beautiful picture. It arrived yesterday and is absolutely perfect for my wall. I have been looking for the right picture for nearly 2 years!!!!! The frame is just the right colour and the lighting for the picture is superb.

Thank you so much for your excellent service.

Honour
Ayr, Queensland

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Just writing a short note to say I was very impressed with your prompt service. I ordered a Star Wars poster on a Monday and received it within two days. It is in perfect condition. Thank you very much. I will be recommending your site to my friends.
Jasmine
Boronia, Victoria

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Richard
My Carol Grigg prints arrived in good shape and in good time. Thanks very much for your great service. I look forward to ordering more in the near future.
Malcolm
Somerton Park, South Australia

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Hi there
I received the poster today and I just wanted to thank you for providing such excellent service. I will be purchasing more prints from your store in the near future. Thanks again.
Linda
Edithvale, Victoria

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Hi, Just
wanted to say that my print arrived in perfect condition, and that you were very accommodating in terms of payment methods. Thanks again, I will certainly be back!
Lisa
Carlingford, NSW

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Hi, Just letting you know my Modigliani print arrived yesterday and I am very, very happy.
Its brilliant brilliant brilliant.
Many thanks Richard
Fadden, ACT

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Hi Richard
I received my order this morning and it looks great. Thanks again for your understanding, I really appreciate your helpfulness and prompt response. Now to have it framed, I can't wait.

Have a great week.

Regards
Freda
Montmorency, Victoria

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Hello Richard,
The replacement print arrived today - this time undamaged thankfully. Very many thanks for such a swift and prompt service. It's a shame that not all retailers are as efficient.
Best Regards,
Graham
Lymington, UK

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Thanks for your reply. The order arrived on the 17th, actually. It arrived in great condition, as with previous orders. Thanks for the great service!
Anita
Cockatoo, VIC

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Thankyou and appreciate your efficiency - best service I've had all Christmas.
Joanne
Berkeley Vale, NSW

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I received my artwork - in less than 24hours - you guys have a great service - thanks a lot.
Damon
Port Melbourne, Victoria

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Dear Richard
Just wanted to say thank you. The posters are amazing! I know teachers are going to love them. An added bonus for us is the quick turnaround you provide. Look forward to working with you in the future.
Many thanks
Gill
Knaresbrough, North Yorkshire, UK

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Hi Guys
Just wanted to let you know how impressed I was with your service. The picture arrived safely and is now framed and on my wall. Thanks again for the hassle free service and the availability of a wide range of prints.
Kind Regards
Michelle
Parkinson, QLD

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Have just received my order, Muhammad Ali. v. Sonny Liston. It looks great, many thanks for your fast and professional service I will not hesitate to use you again.
Merry Christmas.
Regards,
Kym
WAMBERAL, NSW

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Today I received the posters. Thank you! They look very nice. The poster from Sydney reminds me of this great town.
And the poster from Andy Warhol is just beautiful. I'm very happy with them.
Thank you for all your effort and help. Perhaps when I'm again in Sydney I take a trip to your store to say thanks in person.
Regards,
Elske
Utrecht, The Netherlands

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Hi Picture Store,
I received my prints today. Thank you for your prompt service, I will order from your company again.
Merry Christmas.
Regards
Patricia
Cornubia, Queensland

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You guys are great to deal with. I really must spread the word!
Janine
Coogee,
NSW

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Thank you for your prompt reply. I will wait for the full order. I would like to congratulate Richard and the staff there for your excellent customer service. Richard was extremely helpful this morning and your prompt reply to the order and followup is greatly appreciated. Service of This quality is not common these days.
Regards
Donna
Mitcham, Victoria

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Dear Richard,
My prints arrived this afternoon. They are fantastic and exactly what I have been looking for (for a long time I might add). Thank you once again for your wonderful choice of pictures and your great customer help.
Yours sincerely,
Anastasia
Carindale, Queensland

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My poster arrived today - and I am delighted. Thank you for your prompt and friendly service. I will definitely return to and recommend your online store.
Jasmin
Sydney, NSW

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Richard,
I received my order yesterday and am VERY happy with it thank you again.
Lara
Hampton Park,
Victoria

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Many thanks for your prompt service. I am very impressed.
Regards,
Geoff, Canberra, ACT
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Thank you for your prompt and courteous service. I have bought prints from you in the past and have always been very pleased with my purchases. Just recently I bought several prints of yours through Grays Online Auctions and was delighted with the high quality!
Warm regards
Lorraine
Altona, Victoria

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Fantastic service guys. The print arrived in perfect condition, packed immaculately and more to the point before Xmas which was a bonus as I did not expect that to happen. All the best for 2005.
Many thanks and regards:
Gaylene
Stafford Heights, Qld

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My prints arrived this morning thank you, being framed and ready by 14 Dec. Thanks for the great service!
Regards
Jenny
Palmerston North, New Zealand

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Good morning - just wanted to leave some feedback. I was simply amazed at the quality of customer service I received - it was well above expectations!! Secondly the posters arrived so quickly and in A1 order!! These are going to look great when I decide to frame them.
Thanks again - I will be back!
Judy
Forest Hill,
Victoria

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Can I just say that I am impressed beyond belief with your service. The posters arrived today, amazingly fast considering you wouldn't have received my payment until Friday 23rd. Thank you so much, I'll definitely be shopping at picturestore again.
Cheers
Jenny
Tarragindi, QLD

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Just to let you know that my reissued prints arrived in Fab condition on Wednesday. I have also received the postage payment. Thank you very much for your assistance. I can not recommend you highly enough to others.
Sincerely,
Kathy
Willetton, WA

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Good Afternoon
I received my picture today and wanted to let you know how happy I am with the final result.
Thanks Again
Nicole
Broadbeach Waters, Queensland

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Hi,
I recently ordered a Harry Potter poster off your site for the first time. I just wanted to say thank you for the prompt service. It arrived today and immaculately packaged. Plus the price was the best on the net (that I could find). Thankyou for your excellent service. I will be a customer from now on.
Liz
Mayfield, NSW

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A letter of praise after placing my 1st (distant country) poster order July 5 it arrived in Milverton Ontario Canada economy air July 13 in perfect condition. Thanks from a very pleased customer.
Mary
Milverton, Ontario, Canada

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Richard,
Just a quick one to let you know the prints arrived safe and sound today. I would like to take this opportunity to thank you for the excellent customer service. The prints are even better than I expected. Your online framing service is an absolute gem and we will be using this service in the future. I find it truly amazing that I receive better customer service on the internet than if I walked into any store.



Thanks again for the professional service you offer.
Kind regards,
Lisa
Kilsyth South, Victoria

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I would like to thank you for your prompt service as these prints are travelling next Wednesday. This is my first time using your company and will certainly been keen to buy again from you.
Regards Leanne
New Zealand

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Just to say
thanks very much for an excellent service. The picture we requested has been received in time for Christmas. Special thanks to Richard for putting us straight on the postcode system in Brisbane.
Happy Xmas
William
Gard, France

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Thank you very much Richard for your prompt response. I received my print today and am extremely happy with the quick delivery and the packaging! I will use your company again and will not hesitate to recommend you to others.
Thanks
Melanie
Adelaide, SA

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Hi
I just like to thank you for the excellent service you have provided. I placed my order on Thursday the 25th and received the print today the 29th. Great Job.
Best regards
Nigel
Dandenong North, Victoria

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Greetings!
I just wanted to thank you for the excellent service you provided me - not just represented by the fact that I got my poster very quickly, but that it arrived so "well-preserved".
Thank you,
Jeremy
Japan

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Dear Richard,
You are most welcome to use my expression of appreciation - though if I thought it possible you'd use my words in such a way, I might have written something more glowing! I am genuinely impressed with your services!
Jeremy
Japan

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Hi
Just a quick
email to tell you that the picture I ordered arrived today, well packaged and in pristine condition. Thank you for your excellent service.
David
Cessnock NSW

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Hi
Just wanted to say 'Thank you' for my picture it is amazing. I am extremely impressed and happy with the selection and service you have offered and will definitely be recommending your site to friends and collegues.
Regards
Julie
Sydney, NSW

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Dear Mr. Tarrant,
I received my print of Classic Eeyore yesterday in perfect condition six days after it was mailed. Thank you so much for all of your assistance and thank you for researching this purchase in such a quick and efficient manner. After inquiring with your distributor, and finding out that there were only six copies of this print left in Australia, I was quickly able to secure a copy thanks to you. I had searched countless other art/poster companies here in the United States and learned that this print had been discontinued and was nowhere to be found. After previously purchasing the three other prints in this series for my son's nursery, I was heartbroken to think it would be incomplete.
Thank you again for your great customer service.
Sincerely,
Angele
Chicago, IL USA

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Brilliant, I received the poster in less than seven days or something mad like that.
Many thanks!
Lauren
London, UK

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Dear Richard,
Just a quick note of thanks for all your help..prints arrived on Friday as requested..exceptional service.
Very happy with them all.
Kind Regards
Karyn
Murrumbeena, VIC

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My name is Kate and I have just received my Winter Iris picture that I ordered. I would just like to say Thankyou very much as it is the most beautiful picture that I have ever seen of Iris's. Thank you very much again and I look forward to dealing with you in the future.
Kate
Ulverstone, Tasmania

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Hi,
I received the Disney prints today. I just wanted to say that they are great. I am really happy with the way that they are framed and how they look. Thank you very much.
Joanna
Carindale, QLD
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Hello,
I would like to let you know that all pictures arrived in good order. They are fabulous! Thank you very much for the splendid service. I'll call in again.
Kind regards,
Sjef
Zuidholland, Netherlands

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Picture Store,
I would like to thank you very much for the picture I order through you. I was looking for a Christmas present and I put the order in on December 11,2001. Looking at your normal timelines, I was not really expecting to get it before Christmas, as it was being framed.
Not only did you surprise me with getting it to me in Melbourne before Christmas, I was very satisfied with the framing.
Thanks you for wonderful service.
Cheers
David
Doncaster, Victoria

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Dear Michael
Just a brief email to let you know the prints of Darcy Doyle arrived at my home in Wales yesterday (Mon Sep 10th). They were in excellent condition thanks to your expert packaging. I am delighted -the quality is very good- better than the print I originally brought back in 1999. I know that Doyle might be a little hackneyed in these modern times but there is a real gentleness about his work. It was quite calming just to look at the prints - I am now looking forward to getting frames for them to decorate my room. I was very impressed by your efficiency - thanks again.
Yours John
Swansea, Wales UK

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To whom it may concern,
I ordered 2 pictures and they arrived this morning in perfect condition. I just wanted to say that they arrived in a much shorter time than I had expected from my previous experience with internet orders. I am impressed with both your site and your service, and the range of pictures that you have. The ones I bought I have been searching for quite a while.
I ordered a Brett Whitley print for my Mother for Mothers Day. While looking for one I discovered they are quite rare - a gallery tried to sell me one for $18,500, no joke.
It's not often you can praise service these days, and I think good service deserves more recognition.
Thank you, I will certainly be back to visit your site again soon.
Kind Regards,
Stephanie
Darlinghurst, NSW

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Dear Richard
I received my print today and couldn't be happier! The quality is wonderful and it is exactly what I expected. The service I received through this process was outstanding! I know my order was difficult and had some challenges, but you handled them perfectly and promptly. I would definitely recommend the PictureStore to someone else and I will definitely use them again.
Thanks again!
Sincerely,
Kimberlee
Dallas, Texas, USA

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Many thanks for your prompt service. I received the print I ordered from you sooner than I expected. I was especially impressed with the trouble you had gone to in order for the print to reach me ripple-free. I would certainly order through you again.
Thanks again, Fleur
Perth, WA

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Dear Richard,
Thank you for your prompt response, exceptional service and ability to completely address all issues in my email.
Being in the consumer industry myself, my experience is that unfortunately such service is rare. I am a firm believer that only those who place their customers first become industry leaders. As such, I would highly recommend your service to anyone.
Many thanks again,
Tanya
Ermington, NSW
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Hi Richard,
Thankyou for notifying me of the problem with my order. I will pick option 1 if that is okay, I live on a farm house so the bigger one will look quite effective.
It is really refreshing to actually come across a business that bends over backwards to please their customers. I will definitely be recommending you to my friends and colleagues.
Thankyou for your email.
Robyn
Balaklava, SA
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