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Your Privacy

At PictureStore we strictly adhere to a Privacy Policy to ensure your personal information is kept private. We ask for your details when you make a purchase or become a club member. The information you provide is only used for the purposes of order fulfilment, providing loyalty bonus offers, personalisation of our service to you and (if you opt in) to send e-mail newsletters outlining special offers and providing articles that we feel may interest you. In addition we may use your email address to contact you for customer service purposes such as for contacting customers who have added products to their shopping cart and not checked-out. We may follow-up abandoned shopping carts to see if there was a problem experienced during checkout that we can help with.


As you would expect, when you walk into one of our stores we like to know your name, your needs and when you make a purchase we ask for additional information such as address, phone number and credit card details. Our relationship with you via our Web site is no different. We like to know your name. We assess your needs so we can serve you better. And when you make a purchase we need a delivery address and payment details. Our Web business, like our retail stores, always keeps your personal information private.


Your personal information is never passed on to a third party.


When we process your order on our Web site we need information such as credit card and delivery details. This information is encrypted using industry standard technology and collected on our secure commerce servers.


PictureStore uses "cookies" which are placed in the browser file of your computer. This allows us to provide password functions, loyalty programmes, improved functionality and a more personalised service.


We hope this addresses your concerns so you can continue to enjoy your shopping at PictureStore. If you would like more information about PictureStore security, see our Secure Shopping statement. If you have any questions about our privacy policy please contact us at service@picturestore.com.au.