Payment and Delivery

Payment

When you are ready to check out, you can use any of the following payment options. Please note that all prices are quoted in Australian dollars.

Paying by credit card

The easiest way to purchase is to use your credit card on our secure web site. We use SSL Certified 256-bit encryption to protect your personal information. We accept all major credit cards including Visa Card, MasterCard, American Express and Diners Club.

Phone or mail your credit card details

If you are not comfortable using our secure on-line payment facility, then you can proceed to the checkout, submit your order and print the Tax Invoice page and mail it to info@picturestore.com.au. Alternatively you can phone payment details toll free on 1300 137 670 or (02)9482 9970 from 9:30am to 5:30pm (Sydney time) Monday-Friday.

Post a cheque or money order

If you would prefer to pay by cheque or money order please proceed to the checkout, submit your order, print the Tax Invoice page, attach correct payment and post it to:

PictureStore
5/51 Leighton Place
Hornsby NSW 2077

If you are posting a cheque we ask that you be patient since we cannot process your order until we have received your cheque and payment has been authorised.

Delivery

Packaging

PictureStore allows you to purchase pictures framed or unframed. Unframed prints are sent to you rolled in a sturdy mailing tube to protecting against creasing. Framed items, including custom framed prints, block mounts, canvas stretches, are generally flat packed with multiple layers of padding to ensure that your package arrives in perfect condition.

Delivery costs

We offer the following delivery options and all orders are insured for your peace of mind.

  • Receipted delivery within Australia is only $12.00 for any size rolled poster order, traceable
  • Receipted framed delivery within Australia is only $28.00 per item for any size order, traceable
  • Express delivery within Australia is $17.00 for any size rolled poster order, traceable
  • Express framed delivery within Australia is $38.00 per item for any size order, traceable
  • International delivery - click here

If you select standard delivery your order will normally arrive in 2 to 5 working days AFTER DISPATCH (see product for estimated dispatch time). If you choose express delivery your order will normally arrive in 1 to 3 working days AFTER DISPATCH (see product for estimated dispatch time). PictureStore does not take responsibility for lost items that are not traceable (standard post). Please allow an additional 5 working days for framed orders.

Availability

Due to the large number of items available at PictureStore it is possible your print may not be carried in stock. Many of our products are not carried in Australia and need to be imported. If your chosen print is not available we will notify you as soon as possible.

Framed Orders

If you have selected framing or block mounting from our interactive framing studio we wrap the finished product in bubble wrap and then in impact resistant corrugated packaging which ensures the framed print arrives at your address in the same condition it left us, satisfaction guaranteed. Please allow an additional 5 working days for the framing, block mounting and delivery of your framed print.

What delivery address should I use?

We can send your unframed picture directly to your home or office, almost anywhere in the world. We suggest that you choose an address where someone will be present to receive them during business hours.

If you have chosen PictureStore's quality framing or block mounting service, then you need to select a delivery address where someone will be present to sign for your goods during business hours (we can not deliver framed pictures to PO Boxes).

PLEASE NOTE: Please check all items thoroughly before signing off on a delivery. PictureStore does not have to take responsibility for damaged items as we cannot lodge a dispute with the carrier once signed for.

International Orders

We can even send your unframed prints and posters to selected overseas destinations. Choose your country from the Postage & Handling list at checkout and the appropriate delivery charge will be calculated. Unfortunately we cannot send framed products overseas.

Duties and taxes

You may be required to pay duties and taxes to claim your package. These are determined by the Customs office in your country and PictureStore is unable to control or determine these charges. We encourage you to contact your national Customs office for further information.



Why shop with us?

  • Quality posters, art prints & picture framing from Australia’s own PictureStore
  • Delivery World-wide
  • Backed by a Best Price Guarantee
  • Trusted by over 40,000 happy customers
  • Money back guarantee, Australian customer care, call 1300 137 670

Receive the latest offers. Get 10% discount in your next order

Opt out anytime. Your privacy

The PictureStory